Shipping Policy
Worldwide Shipping – Always Free! 🌍🚚
At Fili Store, we are committed to providing a
seamless shopping experience with free worldwide shipping on all
orders! No matter where you are, we ensure that your order reaches you
safely and in a timely manner.
Order Processing & Shipping Times
- All
orders are processed within 1-2 business days (excluding
weekends and holidays).
- Once
your order is shipped, you will receive a tracking number via
email so you can monitor your shipment in real time.
Estimated
delivery times:
- Most
destinations: 2-3 weeks
- Some
products have an option to ship from US, if you live in the US, you may
choose this option for 5-7 days delivery time
- Some
remote areas may take slightly longer due to customs clearance or local
delivery conditions.
Reliable Shipping Partners & Trusted Suppliers
We carefully select highly trusted suppliers to
ensure premium quality products and work with reliable
global shipping companies to provide the best delivery experience.
Customs & Duties
- International
shipments may be subject to customs duties or import taxes,
which vary by country. Any additional fees are the responsibility of the
buyer.
- We
recommend checking with your local customs office for any potential fees
before placing an order.
Tracking Your Order
- Once
your order is shipped, you will receive a confirmation email with a tracking
number.
- Please
allow a few days for the tracking information to be updated by the
carrier.
Delays & Lost Packages
While we strive to meet the estimated delivery times,
unforeseen factors such as customs processing, weather conditions, or
carrier delays may cause slight variations. If your package is delayed
beyond the expected timeframe, please contact our customer support team,
and we will assist you in tracking your order.
Contact Us
If you have any questions about your shipment, please feel
free to reach out to us. Our team is always happy to help!
